Employment

Blackhawk Logistics is looking for the right people to join our team.

• National Accounts Manager
• Account Manager
• Account Specialist

View our benefits.

National Accounts Manager

Main Objective: New business development through Right Customer, Right Systems, Right Culture, Right People, Right Now, Results Now sales model.

General Statement of Duties:  

The National Account Manager (NAM) position will engage a role of pure new business development designed around Company interests (Lead pipeline to segment targeting of BHT, FLAT, LTL, OD and other high margin traffic). The National Account Manager will facilitate the transfer of secured account relationships to an assigned Account Manager for business retention and expansion. Through collaborative transition the National Account Manager will transfer (liaison) daily account maintenance while still preserving account presence as applicable. The exchange of account maintenance and transition diplomacy is crucial to the primary assignment of new business development and ultimate success of the position.  

General Description of Duties:

• Prospect potential clients via telephone and in person
• Build a clear, complete, mutual understanding of customer needs
• Guide the customer in understanding specifically how our services satisfy their needs
• Engage consultative sales approach via mission of “Making Business Easy”
• Overcome customer skepticism, misunderstandings, drawbacks and indifference through PSS
• Negotiate rates and performance requirements that are mutually beneficial
• Develop territory strategy in conjunction with Company strategy (Asset versus Non-Asset)
• Collaborate with accounting to secure customer payments within terms
• Conduct Sales presentations internally and externally
• Manage account data within CRM system as applicable
• Establish and maintain account data within TMW
• Participate in marketing campaigns locally and nationally
• Communication of account and territory activity
• Perform duties in an independent and expeditious manner with minimal supervision
• Continuous professional development (industry knowledge, literature, seminars, meetings, training and internal experience and extended education)
• Overcome technical and business objections of prospective customers
• Act as mentor for developing Associates
• Achieve target goals for key performance indicators
• Adherence to the value over price proposition
• Additional duties and responsibilities as assigned

Professional Responsibilities:  

Blackhawk Logistics National Account Managers are considered leaders within the organization and the industry. The personnel assigned the NAM position are expected to adhere to minimum requirements of professional representation of behalf of the Company. Some of those responsibilities are, but not limited to: respect of Company and partner associates, personal presentation, adherence to written policies, protection of proprietary information, personal conduct that represents the nature of a leadership position and behavior that represents the highest level of integrity, honesty and ethics.   

Account Manager

Main Objective: Customer retention and revenue expansion through Right Customer, Right Systems, Right Culture, Right People, Right Now, Results Now! and 10 by 10:00 sales initiative.

General Statement of Duties:  

The Account Manager (AM) position will engage a role of account retention and new business development within scope of existing assigned customers. The Account Manager will facilitate the transfer of secured accounts from the National Account Manager, further develop the account relationship and provide daily support to the customer by making business easy. The exchange of account maintenance is fundamental to the primary assignment of account retention and revenue expansion.   

General Description of Duties:                                 

• Build a clear, complete, mutual understanding of customer needs by asking powerful questions
• Guide the customer in understanding specifically how our services satisfy their needs
• Overcome customer skepticism, misunderstandings, drawbacks and indifference through PSS
• Engage consultative sales approach via mission of “Making Business Easy”        
• Develop account strategies in conjunction with Company strategies (Asset versus Non-Asset)
• Negotiate rates and performance requirements that are mutually beneficial
• Measure service performance and provide continuous improvement initiatives
• Collaborate with accounting to secure customer payments within terms
• Manage account data within CRM system as applicable
• Establish and maintain account data within TMW
• Participate in marketing campaigns locally and nationally
• Communication of account and territory activity
• Perform duties in an independent and expeditious manner with minimal supervision
• Continuous professional development (industry knowledge, literature, seminars, meetings, training and extended education)
• Act as mentor for developing Associates
• Achieve target goals for key performance indicators
• Adherence to the value over price proposition
• Additional duties and responsibilities as assigned          

Professional Responsibilities:  

Blackhawk Logistics Account Managers are considered leaders within the organization and the industry. The personnel assigned the AM position are expected to adhere to minimum requirements of professional representation of behalf of the Company. Some of those responsibilities are, but not limited to: respect of Company and partner associates, personal presentation, adherence to written policies, protection of proprietary information, personal conduct that represents the nature of a leadership position and behavior that represents the highest level of integrity, honesty and ethics.     

Account Specialist

Due to enormous current and future growth we are searching for Account Specialists. The anticipated results will be the creation of value-added transportation solutions that elevate future growth and revenue opportunities.

The ideal candidate will be experienced in truckload, flatbed and LTL transportation services. An account following is HIGHLY desired, but not mandatory. Candidates will have a proven ability to maintain existing revenue streams while aggressively seeking new opportunities. Prospecting and business development skills are essential. Successful candidates will also have an extreme sense of urgency and be results driven. Excellent communication skills required. 

Benefits:

Blackhawk offers a competitive compensation package along with the following benefits:

• Paid Holidays
• Personal Days
• Vacation
• Health Insurance – PPO & Indemnity Plan
• Dental/Vision
• Life Insurance/Disability & Long Term Care
• 401(k)
• Educational Training Assistance

Please e-mail your resume to: recruiting@blackhawklogistics.net.